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Job Opportunities
Customer Support

We are looking for individuals who are committed to providing customer service that’d make all our clients feel important and appreciated. People that are not afraid to take ownership of customers’ issues and follow problems through to the resolution. 

Does this ring a bell? Then continue reading and find out more about our open position!


A typical day as a Customer Support Representative might include:

Handling customer contacts including but not limited to voice, emails, and online chat; actively listening to determine customer needs and answers questions.

Determining complexity of inquiry and whether it should be escalated; routing such inquiries in a timely manner.

Keeping records of communication with customers; process customer accounts and file documents.

Performing customer verifications; Offer customer support using different software applications.

Maintaining high customer service standards to attract and retain customers; follow communication procedures, guidelines and policies.


What You Have:

PC skills; experience with Microsoft Office applications.

Excellent communication and problem-solving skills with good follow-through.

Organization, prioritization, and multi-tasking skills.

Minimum 2 years of equivalent work experience in customer service.


 
Marketing Manager

We are seeking a new colleague who is committed to contribute with their knowledge to help us achieve our business goals via their excellent skills in advertising and thorough-full understanding of marketing principles and tools. Person who is not afraid to take ownership of implementation of their marketing campaigns from ideation to the execution. 

Does this ring a bell? Then continue reading and find out more about our open position!


A typical day as a Customer Support Representative might include:

Planning, organizing and executing marketing campaigns and actions to support the sales 

Cooperating closely with the design department to produce the marketing materials and be in charge of the content production through all media platforms and our website

Engage customers on social media and attract new clients

Collection and analysis of relevant marketing data and development of marketing campaigns based on market and sales needs.

Perform analyses of competitors and hunt for new opportunities to partner with strategic marketing prospects 

Monitoring of industry best practices


What You Have:

PC skills; experience with Microsoft Office, Google Adwords, Web Analytics

Excellent communication, presentation and problem-solving skills with good follow-through.

Organization, prioritization, and multi-tasking skills.

Minimum 5 years of equivalent work experience, BSc degree in relevant field

In-depth knowledge of SEO/SEM campaigns



 


Highscorecompetition.com is owned and operated by Idea Cup Ltd,
Prodromou, 75 1st floor, Flat/Office 101 Strovolos, 2063, Nicosia, Cyprus
Customer support: +1 888 224 1609, [email protected]